At our website, kratom-addiction (‘the Company’ or ‘we’), your privacy and data security are of the utmost importance. This Privacy Policy details how we handle personal data in line with various privacy laws including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy governs the personal data we collect when you interact with our website, applications, services, and products. Please note that this policy does not apply to external platforms, applications, products, or services you may access through links on our platform, which operate under their own privacy policies.
Our processing activities include:
- Using our applications and services as an authorized user
- Visiting our websites associated with this Privacy Policy
- Engaging with communications from us, such as newsletters, emails, phone calls, or text messages/SMS
We collect various types of personal data to provide and improve our services, including but not limited to:
- Account information for user management
- Payment information for transaction processing
- Financial details necessary for payment verification
- Purchase history to enhance service delivery
- Mobile device identifiers for app functionality and analytics
- Location data where relevant to service provision
- Your feedback to understand customer experiences and improve our offerings
- Social media information if you interact with us on these platforms
- Product usage information to tailor services to your needs
This personal data is collected through various means, including direct user input, interactions with our services, and automated technologies such as cookies. We also receive data from third parties, whose handling of your data is subject to their own privacy practices.
Our website uses cookies to enhance user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics types, each with a specific role. You can manage your cookie preferences through our dedicated Cookie Manager.
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once we no longer need the data, we take steps to delete or anonymize it securely.
To safeguard your personal data, we have implemented organizational and technical measures, including encrypted communication and partnering with reputable third-party processors who adhere to strict security standards.
We are committed to protecting the privacy of children under 18 years of age and do not knowingly collect their personal data.
As a user, you have rights over your personal data, which may include accessing, rectifying, deleting, restricting the processing of, or transferring your data, objecting to certain types of processing, and the right to non-discrimination for exercising your privacy rights. You can exercise these rights by reaching out to our privacy team.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website for transparency and compliance with data protection laws.
For questions, unsubscribe requests, or to address any concerns related to your personal data, please contact our privacy team via email at [email protected] or by sending a letter to the address provided on our website.